Terms of service

Shopping with SHREDD PRINT

SHREDD PRINT provides custom garment printing and original designs on the Mornington Peninsula, Victoria. Aussie ShreDD apparel is a separate brand available in the same store. For order help, email hello@shreddprint.com.au.

Prices and payment

Store prices are in Australian dollars. The selected garment and print package determine your item price. Review the final order total, any applicable tax and delivery charges shown at checkout before paying. Additional artwork design, redrawing or work outside the purchased package is quoted and agreed separately before that work begins.

Custom artwork and approval

Supply original PNG, JPG or PDF artwork through the ordering method offered for your job. Your order or accepted quote specifies the garment, size, colour, quantity and print package. Additional files or placement notes do not purchase extra printing outside that package.

You must own the artwork or have permission to have it reproduced. We check the supplied files and send a digital proof showing print dimensions and placement. Check the garment, size, spelling, artwork and placement, then reply APPROVE FOR PRINT when satisfied. Production begins after payment and artwork approval. If supplied artwork cannot be printed satisfactorily, we will contact you to agree a solution before production.

Production and delivery

Production time is separate from carrier delivery time. Turnaround depends on garment availability, artwork approval and order size. If you need a specific date, contact us before ordering so we can confirm whether it is achievable. Express delivery does not shorten production time. We will contact you if an availability or production problem affects your order and discuss the appropriate options, including a refund where applicable.

Changes, returns and your rights

Contact us promptly for order changes or cancellations. We will check the production stage before agreeing changes. See our refund policy and shipping policy. Nothing in these terms excludes or limits rights or remedies that cannot be excluded under the Australian Consumer Law.

Privacy

Customer and order information is handled as described in our privacy policy. Uploaded artwork is used to prepare and fulfil your printing order. We will ask for separate permission before using your custom artwork or order images in our marketing.