FAQs

Quick answers. Back to the good stuff.

Do I need an account to order?

No. You can check out as a guest using your email address.

Where do I find my size?

Check the guide on your chosen product. Different garment styles fit differently. Compare it with a garment you like, laid flat. Our size and fit guide explains how to measure.

Is postage included?

Yes. All online shop product prices include standard Australian postage, with no minimum spend. Standard Australian shipping is $0 at checkout. Optional paid express delivery is shown where available. See orders and delivery.

Can I order for a particular date?

Contact us before ordering for an event or deadline. Availability, printing and artwork approval affect turnaround. Express postage does not shorten printing time.

Can you print my artwork?

Visit Custom Printing. Supply the best-quality original artwork you have and make sure you own it or have permission to reproduce it. We check the file and agree the print dimensions and placement before production.

Will I see a custom proof first?

Yes. Custom printing proceeds after payment and approval of the digital proof. Check the garment, size, spelling, artwork and placement before replying APPROVE FOR PRINT. Extra design or redrawing is quoted separately.

Can I collect locally?

Collection on the Mornington Peninsula is by prior arrangement. Contact us before travelling.

What if there is a problem with my order?

Email hello@shreddprint.com.au with your order number and a description of the issue. See our returns and refund policy. Your Australian Consumer Law rights apply, including to personalised goods.